TAXI DRIVER TRAINING PACK
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LANGUAGE AND TERMINOLOGY

[From the front page cartoon strip] One of the taxi drivers from the classroom smiles and offers to shake hands with a wheelchair user
Good communication

Most disabled people and organisations of disabled people choose to apply the social model of disability which says that it is the barriers in society which turn impairments into disabilities.

Language grows and moves on. There is not a universal agreement on the use of language and terminology and the following should be taken as guidance on current good practice.

Words/phrase to avoid Preferred
The disabled,
The handicapped
Disabled people
The deaf Deaf* people
The hard of hearing People with a hearing impairment
Deaf and dumb,
Deaf mute
Deaf* without speech
A mute Person without speech,
Person with a speech impairment
The blind Blind people
The visually impaired People with visual impairments
Victim of... Person who has,
Person with,
Person who has experienced
Suffering from,
Afflicted by
Person who lives with
Wheelchair bound,
Confined to a wheelchair
Wheelchair user
Invalid,
Person with a disability
Disabled person
Mentally handicapped,
Backward,
Retarded,
Simple
Person with learning difficulties
(or learning disabilities)
Mongol Person with Downs Syndrome
Spastic Person with cerebral palsy
Crazy,
mad,
mentally ill
Mental health issues,
Mental and emotional distress,
Mental health survivor
Normal
Able-bodied
Non-disabled
Special needs Access requirements
 

* Use of the Capital D may indicate first language British Sign Language user.

 

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