TAXI DRIVER TRAINING
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Good communication |
Most disabled people and organisations of disabled people choose to apply the social model of disability which says that it is the barriers in society which turn impairments into disabilities.
Language grows and moves on. There is not a universal agreement on the use
of language and terminology and the following should be taken as guidance
on current good practice.
Words/phrase to avoid | Preferred |
---|---|
The disabled, The handicapped |
Disabled people |
The deaf | Deaf* people |
The hard of hearing | People with a hearing impairment |
Deaf and dumb, Deaf mute |
Deaf* without speech |
A mute | Person without speech, Person with a speech impairment |
The blind | Blind people |
The visually impaired | People with visual impairments |
Victim of... | Person who has, Person with, Person who has experienced |
Suffering from, Afflicted by |
Person who lives with |
Wheelchair bound, Confined to a wheelchair |
Wheelchair user |
Invalid, Person with a disability |
Disabled person |
Mentally handicapped, Backward, Retarded, Simple |
Person with learning difficulties (or learning disabilities) |
Mongol | Person with Downs Syndrome |
Spastic | Person with cerebral palsy |
Crazy, mad, mentally ill |
Mental health issues, Mental and emotional distress, Mental health survivor |
Normal Able-bodied |
Non-disabled |
Special needs | Access requirements |
* Use of the Capital D may indicate first language British Sign Language user. |