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  "It felt ok - strange to communicate with someone who is deaf"  
  "All you can do is help the person out"  
  "Seemed to be able to communicate with each other"  
  "There are different ways to communicate, signing and lip reading"  
Quotes from a taxi driver who attended the taxi workshop event
  "Would like taxi drivers to go on sign language courses and deaf awareness courses"  
Quote from Eric who went on the journey
[info icon]RNID web site
[info icon]British Sign Language finger spelling sheet from the RNID

The main consideration with a deaf or hearing impaired passenger is communication.

Communication tips

Sometimes a deaf person will motion for a pen and paper - that is fine, but not all deaf people can read written English (because their first language is British Sign Language rather than English).

At the beginning of the journey

During the journey

The taxi driver can switch the lights on and off as a way of getting the deaf person's attention. A deaf person can feel vibrations but can get a shock when the taxi stops suddenly.

At the end of the journey

For the fare the taxi driver can point to the meter.

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